Terms and Conditions

1. Definitions

The following general terms and conditions apply to all sales of goods by Ana-Maria Art and its partners through the online store https://ana-maria.art to the Buyer and may be amended at any time by Ana-Maria Art without prior notification.

Thus, the following terms shall mean:

Buyer – an individual / legal entity or other legal entity that places an Order.

Seller – Ana-Maria Art, trading under the name Ana-Maria Art.

Goods – any product, including documents and services mentioned in the Order, to be supplied by the Seller to the Buyer.

Order – an electronic document that serves as a form of communication between the Seller and the Buyer, whereby the Seller agrees to deliver the Goods and the Buyer agrees to receive the Goods and make payment for them.

Contract – a confirmed Order by the Seller.

Intellectual Property Rights – all intellectual property rights such as know-how, copyright and related rights, database rights, design rights, model rights, patents, registered trademarks and domain name registrations for any of the above.

Site – the domain https://ana-maria.art and its subdomains.

2. Contractual Documents

By placing an electronic Order on the website https://ana-maria.art, the Buyer agrees to the form of communication (email, phone) through which the Seller carries out its operations. The Order will consist of the following documents:

The Order (together with clear mention of the delivery and billing details) and its specific terms and conditions.

Terms and Conditions

If the Seller confirms the Order, this implies a complete acceptance of the terms of the Order. The acceptance of the Order by the Seller is considered final when there is an electronic confirmation (email) from the Seller to the Buyer, without requiring an acknowledgment of receipt from the Buyer. The Seller does not consider an unconfirmed order to have the value of a Contract at any time. Order confirmation is done electronically (via email). The prices of the products in the order are valid for 3 business days from the date of order registration. The general terms and conditions of sale will form the basis of the Contract thus concluded.

3. Seller’s Obligations

  • The Seller will use their professional and technical knowledge to achieve the results stipulated in the Order and will deliver the Goods that meet the Buyer’s requirements and specifications expressed in the Order;
  • The information presented on the Seller’s websites is informative and may be modified by the Seller without prior notice. Product descriptions may be incomplete, but the Seller makes efforts to present the most relevant information for the product to be used within the parameters for which it was purchased.

4. Intellectual and Industrial Property Rights

The User/Buyer understands the intellectual property rights and shall not disclose to any third party or make public any of the information received from the Seller.

All designs, graphics, and designs appearing on the website, the name of the website, as well as the graphic symbols, are registered trademarks owned by Ana-Maria Art and may not be taken, copied, or used without the written consent of the owner.

All content elements such as descriptions, designs, graphics, and designs appearing on the website, including but not limited to logos, stylized representations, trademarks, static images, dynamic images, text, and/or multimedia content presented on the website, are the exclusive property of Ana-Maria Art, and all rights obtained in this regard directly or indirectly through licenses of use and/or publication are reserved.

The User/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any of the above content elements in any context other than the original one intended by Ana-Maria Art, include any content element outside the website, remove the copyright signs of Ana-Maria Art regarding the content elements, as well as participate in the transfer, sale, distribution of materials created by reproducing, modifying or displaying the content elements, without the express written consent of Ana-Maria Art.

5. Rights over the website content

The entire content of the website and graphic elements, including but not limited to, all content in text format, as well as the technical sources of all present and future services and facilities – unless expressly stated otherwise – the sources of the pages, as well as any other material transmitted in any form to and from Users (through direct viewing on the site, through newsletters, etc.) belong to Ana-Maria Art.

The content of the website, regardless of the area of the site and regardless of the type, may only be used for personal purposes. Any use of content by third parties for purposes other than personal use may only be done with the prior written consent of Ana-Maria Art. Therefore, copying, taking over, reproducing, publishing, transmitting, selling, partially or fully distributing, or modifying the content of this site or any part thereof for purposes other than personal use is prohibited, with the following exceptions:

(i) reproduction (on non-commercial websites, forums, press articles, etc.) of small excerpts from published articles (up to 400 characters) is permitted, with the obligation to specify the source of the information taken, with a link, in the following form: (Source: website name – link to the content of the website).

(ii) links to the website https://ana-maria.art are permitted, and the specification of the source of the information shall be made after each link or at the end of the article, as follows: “Information provided courtesy of Ana-Maria Art – link to the content of the website)

Users are obliged to respect all copyright and related rights thereof, and any other intellectual property rights that the Administrator of the website and its partners hold over/in connection with the website https://ana-maria.art.

Ana-Maria Art reserves the right to take legal action against any person and/or entity that violates in any way the provisions mentioned above. Requests for the use of website content for any purpose other than personal use can be made by email to the address mail @ Ana-Maria Art.ro, with the specification “Attention to the agency”.

Any person who transmits or publishes information or materials in any way to the website assumes the obligation not to prejudice in any way the copyrights that a third person may invoke in connection with the materials and information transmitted in any way to the website, and the persons who send information or materials in any way understand and accept that the violation of this obligation in any way cannot engage the responsibility of Ana-Maria Art in any way, but only the responsibility of those persons.

Ana-Maria Art may carry out advertising campaigns and/or promotions in any section of the website at any time, without requiring the consent of the Users of the website. The spaces and size of advertising campaigns and promotions do not require the consent of the Users of the website and can be changed at any time without prior notice.

Ana-Maria Art does not assume responsibility for damages or losses resulting from advertising campaigns or promotions organized on the site, other than those organized strictly on the site.

6.Limitation of Liability of the Website Administrator

Ana-Maria Art does not assume any obligation and does not guarantee implicitly or expressly the content of the website, including the content provided by its partners or by the Users of the website. However, Ana-Maria Art will make all reasonable efforts to ensure the accuracy and professional manner in which the information on the website will be provided, in order to gain and maintain the trust of the Users in the website. In this regard, Ana-Maria Art will attempt to correct errors and omissions reported as quickly as possible.

The website administrator does not offer any guarantees for the content of the website and cannot be held responsible for any loss or damage that may result from the use of any part/section/page of the website or from the inability to use it, regardless of the cause or from the misinterpretation of any provisions of the content of the website.

The information provided through the website is offered in good faith, from sources considered reliable. If any of the published articles or any other information falls under the scope of copyright law, Users are requested to contact us at the email address salut@ana-maria.art, in order to take the necessary measures. Users should also be aware that the presented information may include possible inaccuracies (e.g., technical data or typing errors). The website administrator will make all necessary efforts to correct these issues as soon as possible.

Users understand and accept that Ana-Maria Art does not guarantee:

that the information contained on the website is fully complete;

that the information entered by Users on the website is true, correct, and does not assume responsibility for how visitors use it;

that the information or services on the website will satisfy all the requirements of the Users, and Users assume full responsibility for their inappropriate use;

for the results obtained by Users as a result of using the information or services available through the website, with the use of information and services being at the sole responsibility of Users;

that the services available through the website will function constantly, uninterrupted, and error-free – in this regard, Ana-Maria Art does not assume responsibility for any damages that Users may incur due to temporary or defective non-functioning of the website or the use of information obtained through the use of links from the website to other websites (their use is at the discretion of Users).

Furthermore, Users understand and accept that Ana-Maria Art is not responsible for any inadvertent errors or omissions in the information provided on the website by Users. Users also understand and accept that Ana-Maria Art is absolved of any liability for advertising messages posted on the website or through the services offered through the website, as well as for goods or services provided by the authors of these advertising messages. Expressly, Users of the website agree to release Ana-Maria Art from liability for any judicial or extrajudicial action arising from the incorrect or fraudulent use of the website.

For cases of force majeure, Ana-Maria Art and/or its operators, directors, employees, branches, subsidiaries, and representatives are fully exempt from any liability. Cases of force majeure include, but are not limited to, malfunctioning of Ana-Maria Art’s technical equipment, lack of internet connectivity, lack of phone connectivity, computer viruses, unauthorized access to the website’s systems, operational errors, etc.

The users agree to protect and indemnify Ana-Maria Art and/or its operators, directors, employees, branches, subsidiaries, and representatives from and against any and all claims, demands, actions, impositions, losses, damages, costs (including, without limitation, attorney’s fees), expenses, judgments, decisions, fines, settlements, or other obligations arising from or related to any other action of the Users in connection with the use of the website or services offered through it.

Ana-Maria Art does not provide any warranty, express or implied, including, but not limited to, the operation of the website https://ana-maria.art, the information, content, materials, or products on the site, and their suitability for a particular purpose. Users expressly agree that the use of this site and the application of the information is at their own risk.

7. Subscribing to Newsletters and Alerts

Users of the website have the option to receive newsletters and alerts via email, and Users may choose to opt out of receiving such notifications at any time by clicking the unsubscribe link in the newsletter/alert received in the email explicitly provided during subscription.

Considering that access to products offered through the website is granted through an active account, based on a username and password, we recommend Users not to disclose these credentials to third parties, even if they claim to contact you on behalf of the website.

Additionally, to ensure a higher level of security, we recommend closing the browser window or clicking “Sign out” / “Log off” on the visited page at the end of the site visit.

8. Cookie Policy

A cookie is a text file that contains small pieces of information sent to your browser and stored on your computer, mobile phone, or other device when you visit a website. This cookie file sends information back to the website each time you revisit it.

Cookies can be permanent (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies) that are only valid until you close your browser window. Cookies can be first-party, which are set by the website you are visiting, or third-party, which are set by a different website than the one you are visiting.

How does Ana-Maria Art use cookies?

We use cookies to improve the functionality of our websites, to help you navigate more efficiently from one page to another, to remember your preferences, and overall, to enhance the user experience. The cookies we use on our websites may fall into the following categories:

Cookie categories:

  • Strictly necessary cookies:

These cookies are essential for you to be able to navigate the website and use the services you have requested, such as accessing secure areas of the website.

We use this type of cookies to manage user registration and authentication. Without these cookies, the services you have requested cannot be provided. These cookies are first-party cookies and can be permanent or temporary. In short, our websites will not function properly without these cookies.

We use these cookies to:

  • Generate statistics about how our websites are used
  • Measure the impact of our advertising campaigns.

These cookies can be permanent or temporary, first-party or third-party cookies. In short, these cookies collect anonymous information about the pages visited and the ads viewed.


9.Facturare și plăți

Prețul, modalitatea de plată și termenul de plată sunt specificate în Comandă. Vânzătorul va emite către Cumpărător o factură pentru Bunurile livrate, obligația Cumpărătorului fiind să furnizeze toate informațiile necesare emiterii facturii conform cu legislația în vigoare.

Pentru o corectă comunicare a facturii aferente Comenzii, Cumpărătorului îi revin obligațiile de a-și actualiza ori de câte ori este cazul datele din Contul său și de a accesa informațiile și documentele aferente fiecărei Comenzi existente în Cont.

Prin trimiterea Comenzii, Cumpărătorul își exprimă acordul să primească facturile și în format electronic prin intermediul poștei electronice, la adresa de e-mail menționată în Contul său.

  • Advertising cookies:

These cookies are used to limit the number of times you see an advertisement, as well as to measure the impact of advertising campaigns.

Advertising cookies are used to manage advertising across the entire website.

Advertising cookies are placed by third parties, such as advertising companies and their agencies, and can be permanent or temporary cookies. In short, they are related to third-party advertising services provided on our website.

Social media cookies:

  • These cookies are used by social media networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow for the sharing of content from https://ana-maria.art on these respective networks. Ana-Maria Art.ro does not control these cookies, so for more information on how they work, please check the social media network’s pages.

How to manage & delete cookies

If you want to impose restrictions, block, or delete cookies, you can do so by modifying the settings of your web browser. Using https://ana-maria.art without rejecting cookies or similar technologies signifies visitors’ consent to our use of such technologies and the processing of information.



The Seller is obligated to dispatch the Goods and Services via door-to-door courier to the Buyer.

The Seller is relieved of risks and responsibilities associated with the Goods and Services upon delivery to the domestic courier company with which the Seller collaborates, or to the Buyer’s representative.

The Seller shall ensure proper packaging of the Goods and Services and shall provide accompanying documents.

The Seller cannot be held responsible for any damages suffered by the Buyer or any third party as a result of the Seller’s fulfillment of any of its obligations according to the Order, and for damages resulting from the use of the Goods after delivery, especially for loss of products.

The Seller shall be liable in case subcontractors and/or partners of any kind involved in the execution of the Order fail to fulfill any of their contractual obligations.

The Seller does not assume responsibility for the product descriptions presented on the website. Images are presented on the website as examples, and the delivered products may differ from the images and descriptions displayed on the website in any way, due to changes in characteristics and design without prior notice.

The Seller reserves the right to supplement and modify any information on the website without prior notice.

The Seller does not guarantee the availability of products displayed in stock, therefore has the right not to partially or fully deliver a certain order in case certain products are no longer available in the current offer. In case prices or other details regarding products have been displayed incorrectly, including due to input errors in the database, the Seller reserves the right to cancel the delivery of the respective product and notify the customer as soon as possible about the error, if the delivery has not yet been executed.

The Seller is not responsible for damages resulting from the malfunctioning of the website or from the inability to access certain links published on the website. The maximum value of the Seller’s obligations towards any customer in case of non-delivery or improper delivery is the value of the amounts collected by the Seller from that respective customer.

The products sold on the website are intended for personal use, and their resale is strictly prohibited according to the Fiscal Code.

11. Product Delivery

Delivery is not free and is done through express courier as described in the “Delivery” section.

Our products are sometimes made to order, which means that the production and delivery time can be up to 14 working days starting from the day the order is processed.

Orders are processed as soon as possible after the order is placed, within the Monday – Friday, 10:00-18:00 interval. In case orders are placed outside of business hours (Monday – Friday, 10:00-18:00) or on weekends, they will be processed on the next business day. During holidays and discount periods, the delivery time may be extended.

If the package cannot be delivered (recipient does not respond, the address provided by you is incorrect, etc.), you will be contacted by phone by the courier. If the recipient cannot be contacted, the packages will remain at the local courier for 7 days, after which they will be returned to the Sender.

We are not responsible for delayed shipments, loss, destruction, damage, non-delivery or incorrect delivery of a shipment or part thereof in case they are generated by the following situations/circumstances beyond our control, including but not limited to:

  • Road blockages (fallen trees, rocks, collisions in a chain), landslides near the road;

  • Bridge collapses, mountain tunnel blockages, train derailments near the road, natural blockages, unauthorized strikes, spontaneous regional revolts, adverse weather conditions affecting the proposed itinerary;

  • Natural causes: earthquakes, cataclysms, devastating storms, tornadoes, wildfires, floods, river spills, riverbed abandonments, etc;

  • Human causes: state of war, state of siege, forced nationalization (transfer to state ownership), revolutions, popular uprisings, etc;

  • Non-compliance with orders by suppliers and third parties.


12. Acceptance

Acceptance shall be made when the Goods are in accordance with the technical specifications mentioned in the Order. In case the Buyer discovers that the delivered Products do not conform to the technical specifications, the Seller shall bring the Products into conformity. Additionally, for products sold and delivered by Ana-Maria Art, the Buyer has the right to return the products within 14 days.


13. Transfer of Ownership

Ownership of the Goods shall be transferred upon delivery, after payment by the Buyer at the location indicated in the order (understanding by delivery – signing the transport document provided by the courier or signing the receipt on the invoice in case of deliveries made by the Seller’s personnel). In case of delivery by courier, the courier is not authorized by the Seller to allow the Buyer to open the packages prior to signing the delivery, but only after signing the delivery and paying the eventual value of the Goods.


14. Returns

The Buyer may request the return of the products in the following situations:

  1. The packages show severe damages;
  2. The products have been delivered / invoiced incorrectly. Delivery of other products than those requested must be immediately reported. The Buyer may request the return of the product for replacement, and if the product is no longer in stock, they may choose between replacement or full refund of the value. If the replacement product has a higher value, the Buyer shall pay the difference, and if the value is lower, the Buyer shall receive a partial refund up to the value of the replacement product. The return costs and transportation costs for the replacement product, if applicable, shall be borne by the customer.
  3. The products have manufacturing defects;

The Buyer has the right to notify the Seller in writing that they wish to cancel the purchase without penalties and without invoking any reason, within 14 days from receiving the product. Furthermore, in accordance with art. 7 paragraph 1 of Government Ordinance 130/2000, the Buyer has the right to unilaterally terminate the distance contract in writing, within 14 days from the date of receiving the product/products, without penalties and without invoking any reason. In this case, the direct costs of returning the products shall be borne, according to the law, by the Buyer.

The products must be returned in their original packaging, with the attached invoice, and must not show any signs of physical wear or damage.

Customized products cannot be returned. Please note that these products are created according to the configurations specified by you, therefore they cannot be exchanged or returned.

If the replacement product has a higher value, the Buyer shall pay the difference, and if the value is lower, the Buyer shall receive a partial refund up to the value of the replacement product. The return costs and transportation costs for the replacement product, if applicable, shall be borne by the Buyer. In case the products for which a return is requested show damaged or incomplete packaging, signs of wear, scratches, or impacts, we reserve the right to decide on accepting the return or deducting a sum, which will be communicated after assessing the damages incurred.

In case of exercising the legal right to return the product, the refund of its value will be made by bank transfer to the account indicated by the Buyer within a maximum of 14 days from receiving the returned product.


15. Processing of personal data

In order to ensure compliance with users’ right to personal data protection, we have implemented specific protection measures, taking into consideration Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 – applicable throughout the European Union as of May 25, 2018 (“Regulation”).

Personal data means any information through which you can be identified, especially by an identifier such as a name, an identification number, location data, an online identifier, or one or more elements related to your physical, physiological, genetic, mental, economic, cultural, or social identity.

Our company takes all necessary measures to ensure compliance with your right to personal data protection, and these conditions represent the notification established by Article 13 or 14 of the Regulation, through which we explain why we collect your personal data, how we protect this data, and what your rights are in connection with this data collection.

We encourage you to read the document carefully and to request any additional information or clarification that you consider necessary regarding the content of this information.

  1. General considerations regarding your personal data

In accordance with Regulation (EU) 2017/679, Ana-Maria Art will administer the personal data provided by Users safely and only for the specified purposes. Through the Terms and Conditions, Users are informed that the personal data they provide will be processed for the purpose of providing optimal internet services, goods and services supply services, advertising, marketing, and advertising statistics services by Ana-Maria Art.

Ana-Maria Art carries out the following processing operations: collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, and, in some cases, transmission to third parties, on the exclusive and regulated basis of a commercial contract that ensures the security and confidentiality of data, as well as compliance with the rights of the user, the personal data of the Users of the website in order to administer, maintain, improve, and obtain information about the services it offers, as well as to prevent errors and information leaks through its own IT network, violations of the law, or contractual terms.

The personal data to be collected may be used, including by automatically creating profiles (for those Users who have given their explicit consent) in order to customize the services offered to Users through the website to the greatest extent possible, as well as for marketing purposes. The automatic profiling will not concern the data of minors, as their personal data will not be processed for this purpose.

Personal data will be provided by Users, at their own option, when creating a valid account on the website or subscribing to a service available on the website, in order to benefit from the services and products offered through it. When registering on the website, Users are asked to provide certain personal data, such as name, surname, gender, date of birth, email address, phone number, profession, habits/preferences/behavior, as well as other personal information.

The User is solely responsible for all the data provided at the time of creating a user account on the website. In order to confirm the data and the account, the User will be notified at the email address declared during the account creation process. This confirmation email serves to prevent fraudulent actions by users who use email addresses of other individuals to create fake accounts. If you receive such a message, under the conditions that you have not personally registered on the site, please send us an email to the address salut@ana-maria.art to delete the respective account within a maximum of 3 business days. The email will contain, in PDF format, the current version of this Agreement.

The User profile form contains fields that can be edited in case the provided data needs to be modified or completed.

The User is not obliged to provide this data, as it is necessary for i) keeping records of website usage and ii) providing optimal services through the website, for notifying about promotional campaigns, for advertising purposes, for personalized marketing and advertising actions, and for the User’s access to additional features. The User’s refusal to provide the requested data will result in non-participation in promotional activities organized through the website and non-usage of additional facilities and services offered exclusively to Users with an account on this website.

The website can be used even if the User decides not to create a profile by providing personal data, with exceptions established within the Cookie Policy (an integral part of this Agreement).

According to Regulation (EU) 2017/679 and Law No. 677/2001, Users have the right to access, intervene upon, not be subjected to an individual decision, and to address justice regarding their personal data. Furthermore, Users have the right to object to the processing of their personal data and to request data deletion.

To exercise these rights, Users can submit a written request to the email address salut@ana-maria.art with the specification “Request for personal data”.

The website commits not to send spam messages (commercial messages without the explicit prior consent of the User) and to undertake all accessible technical means to ensure the security and confidentiality of user data.

The website reserves the right to terminate, without prior notice, the accounts and access of members who violate the Terms and Conditions, engage in proven fraudulent activities, defamation, or attacks on the security and confidentiality of information within the website or the operating company of the website.

2) The personal data that we collect, the legal basis for collection, and the purposes of collection

Within the online communication framework established between the website and the user, we collect and process your personal data, with the collection and processing of such data being necessary for the provision of informative and promotional content to the user, following the voluntary submission of personal data by the user on the website, through accessing one or more of the sections: creating an account, updating an account, subscribing to a newsletter, completing an online questionnaire, completing an online form, in order to obtain personalized information or commercial benefits, as part of the campaigns promoted on the website.

The legal bases for the collection of personal data on the website may be as follows:

the data subject has given consent for the processing of personal data for one or more specific purposes processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract. processing is necessary for compliance with a legal obligation to which the data controller is subject. processing is necessary in order to protect the vital interests of the data subject or of another natural person processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller. processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.

In the detailed enumerations below, we present the personal data collected, as well as the legal basis, purpose, and duration of their collection. Providing the data indicated below is not mandatory for viewing the website, except for those related to Cookies.

The indicated data are necessary only to provide specific services to the Users who transmit them.

Personal data that we collect:

Name, surname, email address, phone number, geographic location data, mailing address, social media profile links

Legal bases for the collection of this data: 1), 6)

Purposes of the collection of personal data:

To provide access to content and responses to questions and requests submitted by the user online, to transmit communications, offers, and benefits consisting of access to services and products.

Method and period of data collection:

Within the secure database, until the explicit request for deletion by the user or up to 10 years from the last activity of the user on the website. After 10 years, the data will be anonymized electronically.

Personal data that we collect:

Cookies, timestamps (date and time of access), browsing history on the website.


The grounds for collecting this data:

1), 6)

Purposes of collecting personal data:

For monitoring website traffic and access history, for creating content hierarchy and identifying the most relevant content for the user.

Method and period of data collection:

Within the secure database, until the explicit request for deletion by the user or up to 10 years from the user’s last activity on the website. After 10 years, the data will be electronically anonymized.

  1. Storage mode of your personal data, location, retention period

We will store your personal data for a period that does not exceed the period necessary to fulfill the purposes for which the data is processed, and in cases where we have a legal obligation to retain your personal data for a certain period of time, the retention period will be as provided by law. Depending on the specific situation, this period may vary, ranging from 1 day to 10 years.

For a better understanding of the storage mode, the location where your personal data will be stored, and the exact period for which this data will be kept in our records or systems, please refer to the table above.

In order to guarantee the user’s right to be protected with regard to the processing of personal data, we implement special technical and organizational measures for certain categories of data that are sensitive or capable of significantly affecting rights, to protect these categories of personal data.

4. Rights of users regarding personal data and their exercise

In order to protect the user’s data to the highest standard, the user has a series of rights regulated by law, which we briefly present below, and we kindly ask you to contact the personal data protection officer of our company for any further details, using the following contact details: salut@ana-maria.art, Ploiesti, phone.

Right of access

The user has the right to obtain access to their personal data that we process, as well as the right to obtain copies of such data. Upon request, the first copy will be provided to you by us free of charge, and any additional copies you request may be subject to a corresponding fee for the effort required for extraction and formatting for transmission. The copy of personal data can be provided to you either in electronic format or in physical format, depending on your request and the nature of the data requested. To request information about personal data existing on the website, as well as to request partial or total deletion of this data, a request should be addressed using the email address salut@ana-maria.art or by sending a letter by mail or courier to the registered office of Ana-Maria Art.

Additionally, the user has the right to obtain any relevant additional information (such as the reason for processing personal data, the categories of personal data we collect, information about the processing and disclosure of this data, and any other similar information).

Right to rectify data

The user has the right to obtain rectification of any inaccuracies concerning their personal data processed by us. They also have the right to obtain the completion of any incomplete personal data. Any user is encouraged to contact the website at salut@ana-maria.art whenever they notice an inaccuracy in their personal data or that their personal data processed by Ana-Maria Art is incomplete.

Right to erasure

The user has the right to request the erasure of their personal data. This right is not an absolute right, which means that the law establishes certain limitations regarding the exercise of this right (“right to be forgotten”).

Right to restriction of processing

The user has the right to obtain restriction of the processing of their personal data that we collect and process, especially in case the accuracy of the data is contested, the processing of the data is unlawful, or the processing of such data is no longer necessary according to the law.

Right to object

The user has the right to object to the processing of their personal data by us, especially in case the processing is carried out for marketing purposes or for reasons related to their particular situation, in which case their data must be anonymized as soon as possible after the objection is raised and the anonymization must be confirmed to the user.

Right to withdraw consent

For personal data processed based on consent, the user has the right to withdraw their consent at any time, as easily as it was given initially. However, the withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

17.Legea aplicabilă

Prezentul contract este supus legii Române. Eventualele litigii apărute între Ana-Maria Art și utilizatori/clienți/cumpărători se vor rezolva pe cale amiabilă sau, în cazul în care aceasta nu va fi posibilă, litigiile vor fi soluționate de instanțele judecătorești Române competente.

18. Oferte speciale

Ana-Maria Art nu are în desfășurare campanii cu oferte speciale.

5. Exercising rights

In order for the user to exercise the rights specified above, to address any questions regarding these rights or to request clarifications on any of the provisions in this notice, please contact us at any time using the contact information provided.

How to submit requests or complaints – contact person

To learn more about personal data, how data is collected, processed, and protected, or to request any clarifications regarding the mentioned terms and conditions, any user can contact the responsible person for personal data protection within the company at any time, by sending an email to salut@ana-maria.art or by postal correspondence to Ploiesti.

16 Force majeure

Neither party shall be responsible for the non-performance of its contractual obligations if such non-performance is due to an event of force majeure. Force majeure is an unforeseen event, beyond the control of the parties, and cannot be avoided.

19. Modification of terms and conditions

Ana-Maria Art has the right to modify at any time and in any way any of the provisions contained in the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notification and without being obliged to fulfill any other formality towards Users. Any modification is fully and unconditionally accepted by Users of the website through the mere use or access of the website or any facility offered by the website, occurring at any time after the modification has been made, and the non-acceptance of any modification entails the obligation of the respective User to immediately cease accessing the website and/or using the services offered through it in any way.